Please note, all items must be returned new, unused and with all original packaging and tags attached within 14 days of order receipt.
RETURNS:
1. Send returned item to our home office/warehouse via mail carrier.
2. Once your return has arrived at our warehouse, our team will then check that the items are in their original condition. This process typically takes 7-14 business days.
3. Once your return is accepted, a refund will be issued. Funds can take 5-10 business days to appear in the account of your original payment method.
4. You will be informed of your refund via email confirmation.
Please note that we are a small team trying our best to answer all of your questions as quickly as possible. We would also like to highlight that it may take slightly longer to respond to certain queries. We are a start-up and sometimes we must wait for a response from our third-party partners before we can offer you a solution. We sincerely appreciate your patience and understanding.